Why are your flowers fresher and better value?
Our flowers are fresher and better value for several reasons.
We buy our flowers direct from major suppliers in Holland and South America, cutting out middlemen.
We have flowers delivered to our shops every morning and our shops are open 24 hours a day thus we never have flowers in our shop for more than 12 hours at a time.
We make up bouquets on demand and don’t keep compositions of flowers standing for long periods of time in vases,
Can I call you on the phone and ask about my order?
Yes you can call us. We have several numbers : +79516472368 (Russia), +447452285386(UK) or +34646146316(Spain).
Our customer service operators speak Russian, English and Spanish.
Alternatively, you can email us at [email protected] if you have any queries and a member of our team will reply as soon as they can, usually within a few hours.
Is your website secure?
Absolutely. Our website is secure – we employ the latest industry standard encryption – 128 ssl (secure socket layer) encryption. Our checkout is powered by Stripe and PayPal and you can pay using your credit card or paypal account.
Will Petersburg Flower Delivery sell or share my private data?
No absolutely not! We have a very strict anti-spam policy. We never ever sell or trade any information about you with any third party.
Can I attach a note to be printed on the greeting card? Can it be translated?
Yes you can attach a personal note for the greeting card and our staff will handwrite the card for you.
We can also translate the message into Russian for free for you. Please keep your message brief (upto 100 words).
Can you take a picture of my friend when she receives the flowers? Can it be emailed to me?
Yes we can take a high quality digital photo of your friend receiving the flowers and email it to you.
This service is free.