By ticking the box on the order form, you are agreeing to our terms and conditions and confirm that the details of the order are correct. In addition, if your order includes alcoholic gifts, you are confirming that you and the recipient of the gift are over 18 years old. Please ensure that you have checked that the details of your order are correct (paying particular attention to delivery date and product quantities) prior to submitting your order as it may take some time to rectify mistakes once the order is placed.

Substitution policy: Due to various seasonal conditions, availability of some flowers may be limited. Also, specific flower varieties or colours may not be available for delivery on a specified day.

In this event, our florist will deliver a second choice of similar flowers of the same value. Similarly, some cakes may not be available fresh on the day of delivery and may have to be substituted.

Our main commitment is to ensure the quality and integrity of the item delivered matches the value of the item ordered.

All information gathered by us will be held in the strictest confidence. We do not sell, trade or share information with any other company, organization or individual.

 

Your privacy is very important to us. At Petersburg Flower Delivery we have a few fundamental principles:

Petersburg Flower Delivery operates the website Petersburg Flower Delivery.com. It is Petersburg Flower Delivery’s policy to respect your privacy regarding any information we may collect while operating our website. We will only collect information to the extent permissible by prevailing law and pursuant to the terms of this Privacy Policy.

Privacy Policy Changes
Although most changes are likely to be minor, Petersburg Flower Delivery may change its Privacy Policy from time to time, and in Petersburg Flower Delivery’s sole discretion. Petersburg Flower Delivery encourages visitors to frequently check this page for any changes to its Privacy Policy. If you have a Petersburg Flower Delivery account, you should also check your account’s dashboard for alerts to these changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

All information gathered by Petersburg Flower Delivery.com will be held in the strictest confidence. We do not sell, trade or share information with any other company, organization or individual.
PetersburgFlowerDelivery.com does use the information it gathers to communicate with its visitors and customers, including sending delivery reports and calling or emailing you when there is a question about your order.

Last update : November 2nd 2015.